Diablo Immortal: How To Fix Mobile Login & Connection Error?

Diablo Immortal has been released recently, but there are many players having issues with mobile login and connection error. If you are experiencing login and connection error with Diablo Immortal, you may find the solutions below helpful and hopefully resolve your issues.

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Diablo Immortal is a brand new mobile game from Blizzard Entertainment, the company behind World of Warcraft, Overwatch and Starcraft. The company has released some games on mobile devices before but Diablo Immortal is a different beast altogether. Diablo Immortal is a free-to-play action role playing game (ARPG) and is available for Android and iOS devices. It’s not just a simple port of the PC game but rather an entirely new game that takes advantage of the touchscreen interface of your smartphone or tablet. But even though it’s a new game, there are still some problems that need to be fixed. For example, there are reports of people being unable to login to the game or connect to its servers. If you’re having this mobile login & connection error then here are some possible fixes for you:

Recommended: Diablo Immortal Class Tier List (Best-to-Worst Classes Ranked)

How To Fix Diablo Immortal Mobile Login & Connection Error?

This is one of the most common problems faced by most of the users while playing Diablo Immortal on their mobile devices. The error occurs when you try to log into your account but it doesn’t work properly and you get stuck at one point while entering your username or password which results in this error occurring every time when you try to log in again.

There are various reasons behind this error occurring but they all have one thing in common which is that they all can be fixed easily by following some simple steps given below:

Method 1. Relaunch Diablo Immortal

Restarting your game is a good first step to take when you’re having trouble connecting to the game. This gets rid of those pesky temporary files that might be causing the issue. If it’s not working for you, check out other solutions below.

Method 2. Restart Device

If you’re trying to login or connect to Blizzard servers and run into an error message, try restarting your device first. This will clear any temporary issues with your phone or tablet’s network connection or system settings. If this doesn’t work, try the next fix below.

Method 3. Check The Network Connection

If you are having a problem with login and connecting to server in Diablo Immortal mobile, check the network connection. The network connection is a vital part of the gameplay on your phone. If there is an issue with your device’s internet connection, you might have problems connecting or playing the game. If it’s not strong, then there’s no way that you will be able to enjoy playing Diablo Immortal on your Android phone. It’s better if you use WI-FI instead of mobile data when playing games on the go since internet speed depends on how fast your carrier’s network is at that particular moment.

So if you want a smoother gameplay experience, make sure that your internet provider is giving an optimal bandwidth speed and quality.

Method 4. Clear The Cache File

The next thing that you need to do before starting the process is to clear cache files on your device. Cache files are temporary files that help to speed up your device. But sometimes, these cache files get corrupted and cause issues with users. So, what you need to do is clear the cache on your device. For this purpose, go to Settings > Storage > Cached Data and select Clear Data. Once this is done, reboot your device and try logging into Diablo Immortal again.

Method 5: Update Game To The Latest Version

Before you start playing Diablo Immortal, make sure that your device has installed the latest update of the game. This will help you avoid any issues while playing Diablo Immortal and also improve your gaming experience. You will also get important bug fixes with these updates which can help you fix other minor issues with your device as well.

Method 6. Check Minimum Device Requirement

The first thing that you should do before starting the game is check whether your device meets the minimum requirements for running this game. Diablo Immortal requires Android 5.0 or above, 2GB RAM, Snapdragon 660 / Exynos 9611, and Adreno 512 / Mali-G72 MP3 which means that if your device does not meet these requirements then there is no need for you to waste any more time trying to play this game on your phone or tablet as it will simply not work!

Method 7. Uninstall and Reinstall The Game

This is perhaps the easiest fix for Diablo Immortal login and connection errors. It removes any corrupted files or lingering registry entries that could be causing issues with your install. Uninstalling Diablo Immortal will also ensure that no other programs are running in the background that could potentially interfere with your gaming experience. If you’re facing any problems while trying to log in or connect to Blizzard servers, simply uninstall your the game, then reinstall it. This should fix all the issues.


That’s a wrap on our guide to the Diablo Immortal login and connection errors, which are plaguing players since launch. If you have any suggestions or questions, let us know in the comments below!

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