[Solved] How To Fix PS4 Error Code WS-43709-3: What To Do When You Got It On Your PS5

This problem occurs often when you’re not connected to the network or if your credit card has expired. Follow these steps, and your problem will be solved shortly...

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PlayStation 4 Error WS-43709-3 is an error that is commonly encountered by players trying to play games on their PS4 console. There are various reasons why the PS4 or PS5 gets stuck at the WS-43709-3 error code. You may have an outdated credit card, you may have put in an invalid payment option, or–most likely–your credit card has expired.

PlayStation 4 is one of the most popular gaming consoles, but with the popularity also comes the downside. Being so popular also means it’s not surprising when PlayStation Network experiences downtime for multiple users who are trying to use the network. If you’re facing this problem, you’ll easily be able to access your account, connect with friends and favorite titles at an alternative time when PlayStation Network is working again.

Code WS-43709-3 is a credit card error. On PS4 and PS5, this error can occur if your account is linked to a closed credit card, or a credit card with expired information. However, this is not the only reason for this error. There are other are some other reason too. This is a network related error that happens when the user tries to connect to PlayStation server for online multiplayer gaming or something related to software.

How To Fix PS4 Error Code WS-43709-3?

Though the PlayStation 4 Error Code WS-43709-3 is pretty common, but you would still want to know how to fix it, right? Here’s how to fix it step by step.

Restart Your PlayStation

PS4 error WS-43709-3 isn’t just a common problem that many have to encounter once in a while, but it’s also not something that can be easily solved.

First step in fixing PS4 Error WS-43709-3 is restarting. In some cases, the PS4 Error WS-43709-3 may be caused by a bug in the network. Restarting PlayStation will eliminate any errors outside of your network. In those cases, you should first try restarting your PlayStation to see if the problem goes away.

However, if there is no change after restarting your PlayStation, then move to the next solution to fix this WS-43709-3 error code on the PS4 or PS5.

Make Sure Your Credit Card Is Valid

There are several reasons why the PlayStation 4 (PS4) or PS5 can be extracting data errors. If you find your Sony console is experiencing error code WS-43709-3 then ensure that the credit card you’re using has not expired or has been deactivated due to inactivity. This error code is commonly caused by expired credit card information. To fix the problem, simply update the credit card information.

PSN error code WS-43709-3 occurs when your system tries to renew a subscription to PS Plus. It may also appear when you’re trying to purchase a new game or add-on content.

If you get an error code WS-43709-3, check to make sure the card isn’t expired. If it is, contact your bank and ask for a new one. After you register the new card, check if the error code still appears.

If this error is popping up, it’s likely because your credit card you have registered has expired. You can fix the issue by going into your account settings and re-registering your credit card. To update or check your credit card information, then go to Settings > Account Management > Account Information > Wallet > Payment Methods. If your credit card expired, kindly consider registering new credit card here.

Check These Points If You Get Error Code WS-43709-3

When you get this error code WS-43709-3, make sure to varify these points which are given below to solve this issue.

  • When you’re having trouble using your credit card, the first thing you must do is check if it’s expired or needs to be re-registered. Make sure to confirm whether it can be used to purchase content.
  • If there were no problems with your credit card, you should check the registration information, such as your credit card number.
  • WS-43709-3 errors can be fixed by removing your credit card from your system, then reregistering it.
  • If you run into this error message, try signing in with another credit card to make the purchase. This should fix the issue right away if it’s temporary. You can also wait 24 hours before adding another payment method.

If you change your credit card information multiple times in a short period of time, Sony will temporarily block your account. If this happens, try to change your credit card information or attemp to purchase again after 24 hours.

Check Up PlayStation Network Status

If you’re stuck with an Error Code WS-43709-3, be sure to check PlayStation Network status and make sure everything is up to date. If you encounter PS4 Error Code WS-43709-3, which basically is an issue with the PlayStation Network itself, you’ll need to wait the servers to be updated and running again.

You need to go into your PlayStation configuration and make sure you are connected to your network and connect to a wired connection rather than a wireless connection in order to fix PS4Error WS-43709-3. This will make sure your PS4 won’t have the issue with your internet set up, a lot of issues have been resolved with this.

Change DNS Settings

When you encounter PS4 Error Code WS-43709-3, you can fix it by going to the Wi-Fi network you’re currently connected to and going to the advanced settings. In the advanced settings, you’ll change the DNS settings to manual and changing the primary DNS to and the secondary DNS to If this works, you should not have any issues with the server afterward, and you should be able to fix PS4 Error WS-43709-3.

However, if you are outside the U.S, you might want to use another DNS server since this is on the East Coast Pacific. You can easily find fast and reliable DNS servers online. So I’d strongly recommend that you give that a try.

You Should Check Your Internet And Reset It.

A slow internet connection could cause the error code WS-43709-3. To ensure it doesn’t happen, keep your internet connection stable. To fix this error, make sure that your internet service is stable. Connectivity problems with your PlayStation 4 console usually indicate a network issue. If you’re experiencing difficulty connecting to the PlayStation Network or accessing features such as the PlayStation Plus service, it could be due to a low-quality internet connection.

We’ve made it super easy for you to test your speeds and find out if you’re getting the internet speeds you pay for at home and on the go. If you experience any latency, please use Fast.com to test your upload and download speeds to ensure they are within acceptable limits.

It is advisable to reboot your router if your connection is slow. Rebooting your router will reconnect your modem to your ISP’s servers.

When you’re done, switch back to the Playstation to see if the error code still appears. If you continue to run into problems with the network, contact your ISP. Let them know that you expect them to address the issue.

Your PS4 or PS5 Needs To Be Updated

Sony consoles are known for their timely software updates. If you see a WS-43709-3 error code, go to the Settings menu on your PS4 or PS5 and update the system software to its latest version. This will fix any problems with the system software.

Steps For PS4

Updating your system software is as simple as following these steps:

  • The first step is to open the Settings of your PS4.
  • Then, go to the System Software Update tab.
  • When there is a new version available, click Update Now and follow the on-screen instructions.

Steps For PS5

 To find out if updates are available, follow these instructions:

  • Click on the System tab of your PS5’s settings.
  • From here, go to System Software > System Software Update and Settings.
  • Choose Update System Software and Update Using Internet.

You can then check if the WS-43709-3 error code appears on PS4 or PS5 again by logging back into PS Plus or PSN.

Your PS4 or PS5 Needs To Be Reset

We recommend resetting your PS4 or PS5 back to factory defaults. This will eliminate any current settings that could be causing an issue, and allow us to configure it the way you want it. If you do this, everything will be properly configured on your device. When you reset, just follow the prompts to reinstall everything.

Steps For PS4

The following steps will help you reset your console:

  • Navigate to Settings on your device using your controller. Next, click Initialization.
  • You can reset your PlayStation 4 by clicking Restore Default Settings and following the on-screen instructions.

Steps For PS5

Resetting your device is easy if you follow these steps:

  • Make sure your device is completely turned off before continuing.
  • In order to start your PS5 in Safe Mode, press and hold the Power button until you hear a second beep.
  • Next, plug your controller into the power cable and press PS.
  • In the final step, choose Reset PS5 and wait for it to finish.

After doing so, reboot your PS4 or PS5 and check if the WS-43709-3 error code still occurs.

Report The Issue To PSN

A PlayStation Error Code can occur at any point, and it doesn’t always mean there’s a problem with your console. There could be a more serious issue with your account or an outage on the PlayStation Network. 

At this point, depending on the issue that is affecting your PSN account, we suggest that you contact Sony for assistance. Sometimes, you need to let the professionals handle it. If you would like, you should also talk to their trained technicians who are happy to assist you with the issues you are having.

Playstation Customer Service will assist you with any Playstation Network account issue. Check their support page and contact them. To make it easier for PSN to diagnose your situation, provide your account details and the model of your console.

We hope this guide has helped you fix the issue with the WS-43709-3 error code on your 4th or 5th generation PlayStation. This guide provides you with some simple and easy steps for resolving the WS-43709-3 error code on PlayStation 4 and PlayStation 5. If you have any further questions or concerns, please let us know in the comments below, and we’ll be glad to help!’

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