Fixing the PS5 Game Disc Not Copying Issue: Step by Step Guide

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After purchasing the highly coveted PlayStation 5, you were excited to play your favorite games, but your excitement was quickly dampened when the console failed to read the disc. This issue is a common one faced by thousands of PS5 users worldwide, and it can be due to the disc being incompatible, unreadable or scratched. Don’t worry, as there are several troubleshooting methods you can try to resolve the PS5 Game Disc Not Copying Issue. In this article, we will be exploring how to fix the PS5 Game Disc Not Copying issue. Whether it’s due to a scratched disc or another issue, with the right steps, you can get back to enjoying your favorite games in no time.

How to Fix the PS5 Game Disc Not Copying Issue?

Fixing the PS5 Game Disc Not Copying issue is one of the most common problems that owners of the new PlayStation 5 experience. While the excitement of owning this new gaming console is palpable with its endless possibilities of gaming and entertainment, the standard edition equipped with a disc drive can sometimes face difficulties in accepting, reading, or recognizing a disc. This can be frustrating for those who want to fully enjoy their physical games, 4K Blu-rays, and DVDs. But there’s no need to worry as these issues are often temporary and can be resolved with simple troubleshooting.

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Before attempting any fixes, make sure that the disc reading section of your PS5 is functioning properly. If you suspect any hardware damage, it’s best to get your PS5 repaired or replaced by a professional service center. It won’t take long for your PS5 to be back to normal with the right care and attention. This guide will provide you with the steps on how to fix the PS5 game disc not copying issue.

Solution 1. Clean The Game Disc

The PS5 is a powerful gaming console, but sometimes it can be frustrating when it doesn’t seem to recognize your game disc. One of the most common reasons for this issue is a dirty or scratched disc, so the first step in fixing the problem is to clean the disc. To do this, you will need a soft, lint-free cloth, and some gentle cleaning solution such as water or rubbing alcohol. Simply wipe the surface of the disc gently to remove any dirt or debris, and then let it dry completely before trying to play the game again.

Additionally, you can avoid this issue in the future by cleaning the disc before inserting it into the console. To clean the disc, simply eject it from the PS5, clean the surface with a soft cloth, and insert it back into the console. By following these steps, you can resolve the issue and enjoy your PS5 games without any interruptions.

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Solution 2. Restart Your PS5 from Safe Mode

Method 2 involves restarting your PS5 from safe mode, which is a built-in recovery mode for the system. By restarting from safe mode, you can help resolve any software glitches or problems that may be causing the copying issue. To access safe mode, simply turn off your PS5 and then hold down the power button until you hear a second beep. From there, you can select the option to restart the system from safe mode and follow the on-screen instructions.

To resolve the PS5 not copying disc problem, follow these simple steps for a restart from Safe Mode:

  1. Power off your PS5 by holding the power button.
  2. Allow the system to remain off for at least 1 minute.
  3. Enter Safe Mode by holding the power button until you hear two beeps, with the second beep occurring about 7 seconds after the first.
  4. Connect your DualSense controller to the PS5 and press the PS button to establish a connection.
  5. From the Safe Mode menu, choose the option “Restart PS5.” This will restart your system and resolve disc-copying issues.

Solution 3. Free Up Space For Storage

One possible solution to the issue of the PS5 not copying discs is to free up more storage space. This can be achieved by deleting unneeded games or applications, clearing cache data, or transferring some content to an external hard drive. By freeing up storage space, the PS5 system will have enough room to complete the disc copying process efficiently.

Additionally, it is important to ensure that the hard drive has adequate space and is functioning optimally to prevent any potential issues during the copying process. So ry freeing up storage space to fix PS5 not copying disc problem.. Taking this simple step can go a long way in ensuring seamless gaming experiences.

Solution 4. Make Sure The Disc Is Properly Inserted

Method 4 involves inserting the disc properly into the console. This might sound basic, but sometimes a simple solution is all that is required. Some users may insert the disc in an incorrect manner, which not only causes the console to fail to recognize the disc but also leaves micro scratches on its surface. To avoid these problems, it is important to follow the correct procedure for inserting the disc.

Align your disc with the slot, then gently push it into the console to insert it properly. If you keep your PS5 in a vertical position on the stand, ensure that the labeled side of the disc is on the left side when inserting it. Conversely, if your console is in a horizontal position, make sure that the labeled side is facing upwards when inserting the disc.

If the disc is still not being recognized, try ejecting it and re-inserting it a few times. With a little patience and the proper technique, your PS5 will start copying the disc in no time.

Solution 5. Verify Disc Compatibility

One potential reason why your PS5 is not copying the disc could be due to compatibility issues. Before you start troubleshooting any other issues, it is important to check the compatibility of the disc with your PS5. Check the specs of the game/software and ensure PS5 compatibility.

Note: The PS5 is only compatible with PS4 game discs and not with PS3 or older ones. It can only read Blu-Ray and authorized DVDs, not burned CDs or any other type.

Get a compatible version or find alternative methods if PS5 doesn’t support the disc.Checking the compatibility of the disc can save you time and effort in trying to fix any other potential issues and can help ensure that you are able to play or access the content you desire.

Solution 6. Database Rebuild On Playstation 5

To resolve the issue of the PS5 not copying disc, next solution is to rebuild the PlayStation 5 database. This process can help fix any corrupted files and improve the performance of the console. It involves scanning the entire database of your PS5 and repairing any errors that may be causing the issue.

By doing so, the PS5 can regain its optimal performance and once again be able to properly read and copy discs. To initiate the database rebuild, follow these steps:

  1. Turn off the console and unplug it from the power source.
  2. Hold down the power button for 7 seconds until you hear two beeps.
  3. Release the power button and connect the controller via USB.
  4. Press the PlayStation button to turn on the console in safe mode.
  5. Select the “Rebuild Database” option and follow the on-screen instructions.
  6. Wait for the process to complete, and restart the console to see if the issue has been resolved.

Solution 7. Update PS5 Firmware

PS5 disc copy issue is common but fixable easily and quickly. Next effective solution is to update the firmware. If your console is connected to the internet, it should automatically update itself, but if not, you can do it manually.

To update the firmware, go to the PS5 settings and locate the “System Software Update & Settings” option.

Once you find it, select the software updates option, and if there is an update available, download and install it promptly. This simple step can help fix the issue of your PS5 not copying the disc, ensuring a smooth gaming experience.

Solution 8. You Need To Reset Your PS5

As a final solution, if your PS5 is not copying discs even after updating the software, resetting the device may be the answer. Backup data before proceeding, as erasing the console’s hard drive will wipe all stored data. Use an external drive or PS cloud.

Follow these steps to reset your PS5:

  1. Go to the Settings menu.
  2. Choose the “System software” option.
  3. Select “Reset options.”
  4. Choose “Reset your console.”

By following these steps, you should resolve the disc copying error on your PS5.


The PS5 game disc not copying issue can be frustrating, but it can usually be resolved with a few simple steps. Whether it is a software update, a damaged disc, or a system setting, there are solutions available to help you get back to playing your favorite games. If you are unable to resolve the issue on your own, consider reaching out to Sony customer service for assistance.

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