Nowadays mobile gaming has become quite popular and developers have increased porting a lot of their games to play on smartphones. However, not everything may run perfectly and that’s what we’re gonna be looking at today. Blizzard Entertainment has recently released the latest addition to their Diablo series with Diablo Immortal. This is an ARPG (Action Role-Playing Game) that you can play on your IOS or Android mobile device. Unfortunately, players are reporting various issues when downloading the game on the Google Play Store: some of them are getting a “This device isn’t compatible” error message when they try to download it. In this article, we will list some methods that should help you fix this issue and start playing now.
How To Fix Diablo Immortal “Your Device Is Not Compatible” Error?
If you’re one of those players who have been facing the “Your device is not compatible” error then you’re in the right place. This error can occur due to several reasons. The most common reason could be that your device doesn’t meet the minimum requirements for Diablo Immortal. Or in other words, you need a better device to play this game. If your device doesn’t meet any of these requirements then there are chances that you may face this error while installing Diablo Immortal application from Google Play Store. We have mentioned minimum system requirements for Android and PC below.
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1). Diablo Immortal Minimum System Requirements
If you want to play Diablo Immortal then you’ll need an Android device with at least 2GB of RAM, 4GB of storage space and Android 5.0 or later version installed on it.
For Smartphones Users
Android | iOS |
Storage: 2.4GB + additional for patches and updates | Storage: 3.3GB + additional for patches and updates |
Memory: 2GB of RAM | |
Processor: Qualcomm Snapdragon 660. Exynos 9611 or any equivalent processor from MediaTek | Hardware: iPhone 6s (Apple A9 or above) |
Graphics processor: Adreno 512, Mali-G72 MP3 | |
Operating system: Android 5.0 or later | Operating system: iOS 11 or later |
For PC Users
Minimum PC requirements | Recommended PC requirements |
Operating System: Windows® 7 / Windows® 8 / Windows® 10 / Windows® 11 (64-bit) | Operating System: Windows® 10 / Windows® 11 (64-bit) |
Processor: AMD FX-8100 or Intel Core i3 | Processor: Intel® Core i5 or AMD Ryzen™ 5 |
Graphics processor: NVIDIA® GeForce® GTX 460, ATI Radeon™ HD 6850 or Intel® HD Graphics 530 | Graphics Processor: NVIDIA® GeForce® GTX 770 or AMD Radeon™ RX 470 |
Memory: 4 GB RAM | Memory: 8 GB RAM |
Storage: 24GB |
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2). Samsung and Xiaomi Device
Reports claim that the users of Samsung and Xiaomi devices are the most affected by this error message. According to those reports, installing Diablo Immortal on those devices shows the This device isn’t compatible error message.
Even though many Xiaomi devices may seem to have the minimum specifications for Diablo Immortal, but facing “This device is not compatible” error.
However, If it doesn’t work on a Samsung device, then you have a graphics chip issue. The game stopped installing via the Play Store some time ago due to a one-tricky chip. The Samsung bug has not yet been squashed, and it’s the subject of some heated debate on Blizzard’s official forums. So, if you’re using a Samsung device, just chill out and the issue will likely be fixed soon.
Here are the Samsung Galaxy devices affected by this issue:
A Series | S Series | Note Series | F Series | M Series | X Series |
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| Galaxy X Cover 5. |
If your mobile device meets the required specifications and you’re still not able to run the game, wait for a fix from the developers. You can also try restarting your device and then trying to download the application again.
Conclusion:
Whichever is the reason for this error, we hope that Blizzard will fix it as soon as possible so that all of its Diablo fans can experience it. We hope that this guide will help you to give some idea about the issue. If you still have any questions on “How To Fix Diablo Immortal “Your Device Is Not Compatible” Error?” please leave a comment below.