Hogwarts Legacy: How To Fix Dual Sense Controller Not Working Issue?

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Hogwarts Legacy has been a magical experience for Harry Potter fans, immersing players into the wizarding world with its spellbinding graphics and captivating gameplay. However, some players have encountered a frustrating glitch with the Dual Sense Controller not working properly. Reports range from the controller not stopping its vibrations, to the haptic feedback being absent in certain parts of the game where it was promised to be present. Despite this hindrance, players can still enjoy the game to its full potential by following some simple steps to fix the Dual Sense Controller not working issue. In this article, we’ll provide step-by-step instructions on how to fix Dual Sense Controller not working and get back to casting spells and exploring the Hogwarts castle with ease.

Also read: Hogwarts Legacy: Best High FPS Settings To Get Performance Boost On PC, PS5 & Xbox Series X/S

How to Fix Dual Sense Controller Not Working issue In Hogwarts Legacy?

As a die-hard fan of the upcoming release of Hogwarts Legacy, you may have encountered a common issue that has been plaguing players across the globe. The frustration of your Dual Sense Controller not functioning optimally can be a major hindrance to your gaming experience. But don’t let this small glitch dampen your excitement for this highly-anticipated game. There are several simple solutions that have been proven to help fix Dual Sense Controller not working properly issue, and in this guide, we will walk you through them step by step. Get ready to get back to exploring the wizarding world of Hogwarts Legacy with a fully functioning controller in hand.

Also Read: Hogwarts Legacy: How to Fix Disappearing Hippogriff bug?

1. Update Dual Sense firmware to the latest version

The root cause of this problem is a faulty firmware update. The Dual Sense Controller needs regular firmware updates to work seamlessly with new games. It seems like the recent update was not installed correctly, leading to the current issue. To check if this is the cause of your issue, you should go to the System Software Update page on your PlayStation 5 and check to see if there is an available update. If there is an update available, you should install it and then restart your system to see if the problem has been resolved.

2. Connect via a wired network

One of the most effective solutions is to switch to a wired connection. By connecting the Dual Sense Controller to the PlayStation through a USB cable, you can eliminate any potential issues with the wireless connection. This has been reported to help resolve the problem for many players, so it’s worth trying if you are experiencing this issue.

3. Disable Steam Direct Input

To resolve the not working issue with the Dual Sense Controller in Hogwarts Legacy, one effective solution is to turn off Steam Direct Input. This simple yet crucial step can help fix the compatibility issues that may arise between Steam and the Dual Sense Controller. To do this, simply follow these steps: launch Steam, navigate to the Controller Settings, and look for the box for Steam Direct Input. Once you’ve found it, uncheck it and don’t forget to save the changes you’ve made.

4. Deactivate DLSS and FSR

To ensure seamless gaming experience, it is important to address any compatibility issues with your controller. If you’re facing issues with your DualSense controller in “Hogwarts Legacy,” there’s a simple solution. Deactivating DLSS (Deep Learning Super Sampling) and FSR (Fine Sharpness Rework) can resolve this issue. These features, although aimed at improving graphics quality, can sometimes cause compatibility problems with certain controllers, including the DualSense. Here’s what you need to do:

  • Step 1: Open the game settings.
  • Step 2: Navigate to the “Graphics” or “Display” section.
  • Step 3: Locate the options for DLSS and FSR.
  • Step 4: Disable both options to resolve the issue with your DualSense controller.

5. Switch to another USB port

The next step is to try using a different USB port. Some USB ports on your PC may not be compatible with the DualSense controller, causing it to malfunction. Simply plug your controller into a different port and see if the issue is resolved.

It’s important to keep in mind that these solutions may not work for every player. If the issue still persists after trying a different USB port, don’t hesitate to reach out to the developers or customer support for assistance. They will be able to provide more specific guidance and help you get back to playing Hogwarts Legacy with your DualSense controller.

6. Contact customer support

However, if none of these steps resolve the issue, it’s time to get in touch with the experts. The easiest way to do this is by visiting the official PlayStation website and submitting a support ticket. This will allow you to get in touch with a customer support representative who will assist you in resolving the problem. Simply fill out the form with all the necessary details and wait for a response from the support team. With their expertise and assistance, you’ll be back to casting spells and exploring Hogwarts in no time!


In conclusion, the Dual Sense controller is a critical part of the gaming experience in Hogwarts Legacy, and it is essential that players are able to enjoy the full immersion of the game. So it is very obvious the Dual Sense Controller not working issue can be frustrating for players who are eager to experience the magic of Hogwarts Legacy. However, by following these steps, you can fix Dual Sense Controller not working problem and get back to casting spells and exploring the world of Hogwarts in no time.

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